Refreshment focuses on the water dispenser/cooler, office coffee service and vending sectors, while also taking an in-depth look into products for vending from bottled water and drinks, to snacks and confectionery. It also focuses on hydration, health and wellness, new technologies and environmental and social responsibility issues.
Hospitality
Research
Coffee & tea
As 2024 wraps up, it’s a great time to look back at the stories that shaped the office coffee, vending and water sectors this year. The industry saw significant innovation, with leading companies unveiling new offerings that responded to evolving consumer demands and set the stage for future growth.
Here's a look at the top launches that caught our readers' attention in 2024...
Starbucks launches high-protein RTD coffee range
Starbucks, in partnership with dairy giant Arla, unveiled a new line of high-protein coffee-based ready-to-drink (RTD) beverages.
The Starbucks Protein Drink with Coffee range features 20g of protein per bottle, made with low-fat milk and no added sugar. The launch included three flavours: Caffe Latte, Chocolate Mocha and Caramel Hazelnut.
Lavazza unveils line of RTD iced coffees
Lavazza unveiled its new line of ready-to-drink iced coffee, offering four Italian-inspired varieties: Espresso and Milk, Caffè Latte, Cappuccino and a limited-edition Cappuccino Protein can. Each drink is crafted with 100% Arabica beans and semi-skimmed milk.
The Espresso and Milk variant features a double shot of 100% Arabica coffee combined with semi-skimmed milk. The Caffè Latte offers a silky, balanced sweetness with 100% Arabica and semi-skimmed milk, described as 'a cold version of a classic Italian coffee,' said Lavazza.
Nespresso introduces pilot RTD coffee in US
Nespresso USA launched its first RTD coffee, Master Origins Colombia, in celebration of National Coffee Day on 29 September.
Part of the Nespresso Bloom range, the new product combines high-quality Colombian coffee with honey from the same plants. It marks the brand's first RTD coffee, introduced as part of a pilot programme expanding the Nespresso Bloom range, which debuted the previous month.
The RTD coffee blends Colombian coffee beans with Nespresso Coffee Blossom Honey. The honey used in the beverage is sourced from Colombian farms that produce Nespresso's coffee, aligning with the brand’s commitment to regenerative agriculture.
Coca-Cola and Bacardi partner on RTD cocktail
The Coca-Cola Company and Bacardi partnered to launch Bacardí rum and Coca-Cola as a ready-to-drink (RTD) cocktail.
The initial rollout is set for 2025 in select European markets and Mexico, with plans for global availability.
The move is part of Coca-Cola’s expansion into the growing alcohol RTD market. James Quincey, CEO of The Coca-Cola Company, said: “This new relationship with Bacardi Limited supports our strategic expansion, and we look forward to the introduction of Bacardí Mixed with Coca‑Cola next year.”
Kissd introduces smart fountain with advanced water filtration technology
UK-based water company Kissd introduced a new smart fountain designed to enhance water quality with advanced filtration technology.
According to the company, in November 2023, Kissd began developing the Kissd Smart Fountain to address the need for convenient refill stations in travel retail and leisure centres. The fountain features an IP-protected design that provides chilled, ultra-filtered water. It removes viruses, bacteria and particles, while an Activated Carbon filter eliminates chlorine, pesticides and unpleasant tastes.
A high-intensity UV treatment further purifies the water. It offers still or sparkling water, with options for unflavoured or micro-dosed with flavours.
Coffee Mate unveils limited-edition orange cream pop-flavoured creamer
Nestlé-owned brand Coffee Mate uneveiled a new orange cream pop-flavoured Duo creamer, inspired by nostalgic childhood memories and popular TikTok trends.
The seasonal creamer, featuring orange and vanilla cream notes, was created to enhance summer coffee routines.
Twinings launches RTD sparkling tea line to meet demand for healthy beverages
Twinings launched a new line of ready-to-drink sparkling teas, aimed at meeting the increasing consumer interest in functional beverages that combine refreshment with health benefits.
The range features three flavours: Refresh – Juicy Raspberry Lemonade, Defence – Zesty Orange and Passionfruit, and Boost – Zingy Lemon and Ginger. Each can of Twinings Sparkling Tea is fortified with vitamins and minerals, including antioxidant vitamin C, and contains no artificial sweeteners, colours or added sugars, with fewer than 50 calories per serving.
Developed by Twinings' Master Blenders and herbalists, the Sparkling Tea line is designed to cater to consumers looking for afternoon refreshment that also supports their wellbeing.