Foodservice and facility provider Aramark has launched what it claims to be the “first” AI-powered ‘Quick Eats’ store in Scotland.

‘Quick Eats’ is an ambient intelligence-driven, no-wait, checkout-free retail store offering foods, beverages and essentials. The store is based at financial advice company Aegon’s offices in Edinburgh and will serve its 1,300 staff members.

By using Aramark’s WorkXgo app, customers can walk in and walk out without having to wait in lines or go through a cashier.

The launch of ‘Quick Eats’ in Edinburgh was confirmed in an Aramark LinkedIn post:

The store features overhead cameras and intelligent shelf sensors that combine detection, visual cognition and secure payment integration while safeguarding privacy.

Helen Milligan-Smith, MD at Aramark UK, said: “The launch of ‘Quick Eats’ in Scotland marks an important milestone on our journey to become the most innovative leader in the hospitality industry. By deploying the most cutting-edge and sophisticated technology in the market, we aim to make the customer journey as seamless and efficient as possible.”

The ‘Quick Eats’ store forms part of ‘Aramark Connected’ that applies tech-enabled innovation for frictionless consumer experiences.

Globally, this is the third Aramark ‘Quick Eats’ store deploying the technology, following the opening of two stores in Germany and Chile.

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